Hello! We are delighted to have you on board – whether you are a returning client or a prospective one.
You are our priority and we want to ensure that we make our service as optimally great and satisfying for you, hence, the reason why we’ve curated these guidelines – not to inconvenience you, but for the sake of mutual understanding between both parties.
We will also like for you to know that we have carefully considered each segment of our service before pricing which includes factors such as; workmanship and skill, utility bills, hours of labour and hair products used.
NOTE: The prices of our services on the booking site are exclusive of extensions.
1. Our service is based on appointment. Our clients are required to book for our service on the booking site prior to the day they intend to get their hair done.
2. Our prices are fixed and non-refundable after online booking. This means that we do not offer price discounts unless in the case of special promos which our clients will be informed of if there is any. Funds are also non-refundable after online booking (except in certain extreme and unique cases of our team’s unavailablity).
3. We work with our clients’ ability to keep to time. This means that our clients should be present for their appointments promptly. Kindly note that a lateness fee (of an additional 1500 naira) applies for clients who arrive two hours later than the stipulated time. In extreme cases, the appointment may be completely cancelled.
4. We prefer our clients not coming along with plus ones or with children (except in situations where it could not have been avoided). This is in order to set the tone for a convenient working environment – minimizing distractions.
5. Our clients should kindly come with THEIR HAIRS ALREADY WASHED as we currently do not offer hair washing services.
6. We have a savings subscription where our clients can easily save proportions of their income whether daily, weekly or monthly to get their hair done. If you will like to subscribe to our savings plan, kindly send us a DM with your request through any of our social media handles.
With any failure on our part to meet up with an appointment, we will let our clients know promptly with a refund.
For more details or enquiries, please feel free to reach us on any of our social media handles as listed below.
Thank you💜💜
